Support Board
Date/Time: Sun, 24 Nov 2024 23:40:26 +0000
Post From: No market depth data - Denali
| [2024-04-26 10:52:34] |
| parwizsierra1 - Posts: 1 |
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Hi, I am using rythmic with denali data feed, yet I am not getting any market depth data beyond the current price bid/ask. Things I have checked: (1) Subscribed to appropriate denali exchange - Yes, subscribed to "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for non-professional Trading accounts" - incluides Market Depth data. (2) Allow Support for Sierra Chart Data Feeds is enabled. (3) I have checked chart market depth settings and changed it from default 10 to 50 and no change. (4) Checked the Message Log. It looks is correct (see below): 2024-04-22 11:09:56.920 | Enabled for: Advanced Features 2. 2024-04-22 11:09:56.920 | Enabled for: Sierra Chart Historical Data Service. 2024-04-22 11:09:56.920 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-04-22 11:09:56.920 | Enabled for: Delayed Denali Exchange Data Feed. 2024-04-22 11:09:56.920 | Enabled for exchange2: CME (Trading Account Required) 2024-04-22 11:09:56.920 | Enabled for exchange2: CBOT (Trading Account Required) 2024-04-22 11:09:56.920 | Enabled for exchange2: COMEX (Trading Account Required) 2024-04-22 11:09:56.920 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-04-22 11:09:56.920 | Enabled for exchange2: EUREX EOBI 2024-04-22 11:09:56.920 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-04-22 11:09:56.920 | Current selected Data/Trading service: Rithmic Direct - DTC 2024-04-22 11:09:56.920 | Custom symbol settings values: enabled Note: for DAX (FDXM0624.EUREX) I get all market depth so im not sure why I do not get the same for all symbol on the other main exchanges such as CME/CBOT/COMEX and NYMEX. Also - all my charts have the [C] symbol after as they're continuous contracts but no other symbols, if that is any clue to whats going on here... Date Time Of Last Edit: 2024-04-26 10:55:07
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