Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 01:41:42 +0000



Post From: No live data after using replay

[2024-04-23 19:18:42]
Sierra_Chart Engineering - Posts: 17166
The log does not show any problems. Everything looks just fine:
2024-04-23 14:46:41.353 | Denali Data Feed | Restarting real-time data updates for symbol: MES-202406-CME-USD -> MESM24

2024-04-23 14:46:46.623 | HD Request # 8 | Received 267 Intraday data records from 2024-04-23 14:46:21.155000 to 2024-04-23 14:46:43.547000 (22.4 seconds. Delay: 3.1 seconds) and wrote 257 records for MES-202406-CME-USD

At this point look at help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart

For other reasons for the problem and solutions.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-04-23 19:19:18