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Date/Time: Thu, 19 Sep 2024 16:36:05 +0000



Post From: eurex ttnet error

[2014-07-16 17:44:18]
Sierra Chart Engineering - Posts: 104368
This is definitely a server side error that AMP needs to help you with:

Symbol Error - FDAX-201409-Eurex is unknown, unavailable, or improperly formatted. FIX message: Product not assigned a gateway: Entry #1 | 2014-07-15 20:21:47

No matter how many times you re-download data, it is not going to change that error at all.

Although we see a problem with the downloading of the historical chart data.

We want you to do is select Global Settings >> Error Filter Settings. Set all of the % Variances to 0. Press OK.

After this go to the chart and select Edit >>Delete All Data and Download.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing