Support Board
Date/Time: Mon, 25 Nov 2024 03:06:22 +0000
Post From: Data at session start/volatility display issues - long standing, only realizing this now.
| [2024-04-17 19:17:12] |
| User803914 - Posts: 4 |
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Lately, the instant a 930 open session begins, the information display on the chart goes instantly delayed. Any time and sales data is wrong, any candle display is wrong. Missing time gaps, even with disconnect and reconnect. Delete and download after a 930est session opens asks me if I want to delete and download from upward of MONTHs ago, yesterday** 4/16/2024 it asked me if I wanted to download from 4/18/2024(??) There have been zero changes to my charting, I am on the current, or near current update. I have adequate space on computer for files. Even if i have all the information from say 7am EST any of the Globex sessions, any normal 930EST open causes the issue. Time and sales lags, a 1 minute candle chart only shows 1 single candle for upwards of 30minutes. The price is several minutes behind the market. I am only realizing this now, its very likely been affecting the software for months. What can I begin looking at to start seeing where this download and display issue may be. For reference, any data I had used was doing the same thing. If i look at any data on any other account through the particular data interface. It seems to be a compile/organize/ display(whatever the terminology may be) issue. I suppose there is always the chance i accidently changed something - SC just can't handle any normal volatility right when it bursts. TLDR; any burst of opening volatility, any sort of normal volatility, primarily around the open causes chart displaying issue that sometimes takes an hour or more to resolve - zero issue in any overnight session or any session open prior to 930EST. Thank you very much. Date Time Of Last Edit: 2024-04-17 19:20:29
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