Support Board
Date/Time: Sun, 24 Nov 2024 22:34:42 +0000
Post From: Current live price indicator is far away from the current price bar.
| [2024-04-16 20:25:38] |
| John - SC Support - Posts: 36238 |
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The only item in the log is a request to cancel an order, which Interactive Brokers could not find. This is from these lines: 2024-04-16 15:10:26.543 | Trading message from IB: OrderId 10 that needs to be cancelled is not found. Error Code: 10147. ServiceOrderID: 10. InternalOrderID: 40163. *
2024-04-16 15:10:26.543 | Order cancellation failed | OrderId 10 that needs to be cancelled is not found. Internal Order ID: 40163. Service Order ID: 10. Symbol: tsla-stk-nasdaq/. Account: U908025 * We really need the information in the log from right when you place an order and it does not show up in TWS. If the log above is from this scenario, then there is nothing showing any issues. In which case, from the Sierra Chart perspective, the transmission went fine, so this would imply some problem on the Interactive Brokers side. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |