Support Board
Date/Time: Wed, 27 Nov 2024 04:50:11 +0000
Post From: Charts cannot continue to update over to a new day (Advantage futures, CQG data feed)
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Therefore, this does sound like a data feed problem and we have not had other reports of this. When you see this occur, send us your CQG username through an Account Support Ticket and make reference to this thread: https://www.sierrachart.com/usercp.php?page=SupportTickets Let us know the time it occurs and the time zone. We will then report the issue to CQG so they can check their log files. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |