Support Board
Date/Time: Fri, 22 Nov 2024 13:19:42 +0000
Post From: Downloading historical intraday data keeps failing
| [2013-05-09 14:14:47] |
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This is one reason we are changing the integration method to the T4 system to use FIX. This will not happen in that case. Right now an API component is used. This is one of the problems that can occur and this is what we explain here: http://www.sierrachart.com/index.php?l=doc/helpdetails76.html When this happens, what happens if you wait a minute? Does the user interface become active again? Select Global Settings >> Data/Trade Service Settings. Set the Intraday Data Storage Time Unit to 1 Second if it is at 1 Tick. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |