Support Board
Date/Time: Mon, 25 Nov 2024 05:16:10 +0000
Post From: How to verify as a non professional?
| [2024-04-12 18:36:36] |
| John - SC Support - Posts: 36238 |
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Sorry to put you through all of this and we never checked your status on our end. You do not have any exchanges active with us, therefore you are not getting the data from us. We do see that your "Verified Until" date is now set to "2024-05-12" so you made a good connection with CQG. We see that you had previously used data for the CME Group from us, so you just need to activate the exchange(s) for which you want the real-time data from us. Keep in mind that you will need to activate the exchange(s) that include Market Depth to get the limit orders on the price ladder. You can activate the exchange(s) at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |