Support Board
Date/Time: Mon, 25 Nov 2024 03:56:19 +0000
Post From: My account is not showing on the charts
| [2024-04-11 22:16:45] |
| John - SC Support - Posts: 36238 |
|
We need more information. Where are you not seeing the trade accounts? Are you using the Trade Window? Refer to the following for how to change between trade accounts: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) Also, are these Simulation accounts or Live accounts? Keep in mind that only accounts that are available under the same login will show up in the list of trade accounts (if you are dealing with live accounts). If you need to use different logins for the different accounts, then you would have to use different installations of Sierra Chart to be able to access the different accounts. With the above, keep in mind that if you are using our Denali Exchange Data Feed, then you can only have data going to 3 different installations on the same computer at one time. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |