Support Board
Date/Time: Wed, 27 Nov 2024 04:46:21 +0000
Post From: CTS disconnections
| [2014-07-14 18:26:32] |
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There is nothing in Sierra Chart you can do setup wise which would cause this problem. So Sierra Chart is definitely set up correctly. The probability of it being an issue within Sierra Chart is very very low. We do not believe that is the case. If no one else is experiencing it, then it would be a network issue that is affecting you. The way that we can help with this, is to send us a Message Log again at the time you have the problem. Let us know when you do that and then we will look at a very specific incident and find out from CTS what they see on their side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |