Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 06:35:27 +0000



Post From: NOTICE: Sierra Chart Exchange Data Feed Was Down

[2014-07-14 17:37:57]
Sierra Chart Engineering - Posts: 104368
Even though we have not responded right away, we are aware of the ongoing intermittent data feed. It has been up and down. We know this is ridiculous and unacceptable.

Barchart said this:
should be back and I am contacting vendor to find out why this occurred after they assured it would not

The vendor they are referring to is the vendor of the firewall device.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-14 17:38:29