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Date/Time: Mon, 25 Nov 2024 04:48:48 +0000



Post From: My delayed data is not updating

[2024-04-03 15:02:33]
User846910 - Posts: 8
Hi,

I have tried some of the methods mentioned in the help files but I am still not getting updates. When I open a intraday chart (CLK24-NYMEX, using SC Data-All Services), it will download the up to date data but then not receive any updates. Everything in the current quote window shows zero.

I thought maybe it was because I didn't sign the right user agreements but when I checked, it said my "delayed data user agreement" had been accepted. Please advise.

Thanks