Support Board
Date/Time: Mon, 25 Nov 2024 05:54:02 +0000
Post From: crypto data not streaming
[2024-04-03 14:00:24] |
Straddle1428 - Posts: 29 |
to me the entire feed must be down. symbols that were working for months just stopped ticking. like the usual suspects: BTCUSDT-BINANCE, ETHUSDT-BINANCE, SOLUSDT-BINANCE and JUPUSDT-BINANCE interesting that you do not observe any issues though. have you opened a Sierra Chart instance and did a look? thats my log: 2024-04-03 13:57:50.744 | Software version: 2626 64-bit 2024-04-03 13:57:50.744 | Primary Thread ID: 956 2024-04-03 13:57:50.744 | Usage end date: 2024-09-07 2024-04-03 13:57:50.744 | Enabled for: Advanced Features 2. 2024-04-03 13:57:50.744 | Enabled for: Sierra Chart Historical Data Service. 2024-04-03 13:57:50.744 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-04-03 13:57:50.744 | Enabled for: Delayed Denali Exchange Data Feed. 2024-04-03 13:57:50.744 | Enabled for exchange2: CME (Trading Account Required) 2024-04-03 13:57:50.744 | Enabled for exchange2: CBOT (Trading Account Required) 2024-04-03 13:57:50.744 | Enabled for exchange2: COMEX (Trading Account Required) 2024-04-03 13:57:50.744 | Enabled for exchange2: NYMEX (Trading Account Required) 2024-04-03 13:57:50.744 | Enabled for exchange2: US Equities Consolidated Tape 2024-04-03 13:57:50.744 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-04-03 13:57:50.744 | Current selected Data/Trading service: SC Data - All Services 2024-04-03 13:57:50.744 | Custom symbol settings values: enabled 2024-04-03 13:57:50.744 | Chart Update Interval: 500 2024-04-03 13:57:50.744 | Intraday Data Storage Time Unit: 1 2024-04-03 13:57:50.744 | Time Zone: +00:00:00 (UTC+00) 2024-04-03 13:57:50.744 | 2024-04-03 13:57:50 Local computer time in UTC 2024-04-03 13:57:50.744 | 2024-04-03 13:57:50 Local computer time in SC Time Zone 2024-04-03 13:57:50.744 | 2024-04-03 09:29:24 Server time in UTC 2024-04-03 13:57:50.744 | Local computer UTC time and Server UTC time difference: 0 seconds. 2024-04-03 13:57:50.744 | Program path: C:\SierraChart2\ 2024-04-03 13:57:50.744 | Data Files path: C:\SierraChart2\Data\ 2024-04-03 13:57:50.744 | OS Version Number: 10.0 2024-04-03 13:57:50.744 | Locale Setting: C 2024-04-03 13:57:50.745 | DLLs: UserContributedStudies_64.dll 2024-04-03 13:57:50.745 | Allowed protected custom studies: 2024-04-03 13:57:50.745 | Crash reporter started: true 2024-04-03 13:57:50.745 | 2024-04-03 13:57:55.768 | File >> Reconnect selected. 2024-04-03 13:57:55.769 | SC Data with Depth | Waiting for socket receive thread to end 2024-04-03 13:57:55.769 | DTC Client socket (8) | CloseSocket call. 2024-04-03 13:57:55.769 | DTC Client socket (8) | Shutdown started. Waiting for graceful close. 2024-04-03 13:57:55.769 | SC Data with Depth | Disconnected from the server. 2024-04-03 13:57:55.769 | SC Data - All Services | Disconnected. 2024-04-03 13:57:55.769 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-04-03 13:57:57.770 | 2024-04-03 13:57:57.770 | SC Data - All Services | Connected to server complete. 2024-04-03 13:57:57.770 | No download requests in the queue to start downloads for. | Number times message added: 3 2024-04-03 13:57:57.770 | Using symbol data fast lookup vector 2024-04-03 13:57:57.770 | SC Data with Depth | Starting real-time market data updates for: ETHUSDT-BINANCE. ID: 1 Service code: binance_cryptocurrency.exchange.data 2024-04-03 13:57:57.770 | SC Data with Depth | Connecting to the server ds13-2.sierracharts.com. Port 443 2024-04-03 13:57:57.770 | SC Data with Depth | Requesting security definition data for: ETHUSDT-BINANCE. ID: 1 2024-04-03 13:57:57.770 | Added historical Intraday data request for ETHUSDT-BINANCE to the queue. 2024-04-03 13:57:57.770 | Intraday data recording state for symbol ETHUSDT-BINANCE is set to download 'Pending'. 2024-04-03 13:57:57.770 | Triggering next historical data download in queue. 2024-04-03 13:57:57.770 | BTCUSDT-BINANCE[M] 5 Min #5 | Started historical data download for additional symbol ETHUSDT-BINANCE. Download ID: 6 2024-04-03 13:57:57.770 | SC Data with Depth | Starting real-time market data updates for: SOLUSDT-BINANCE. ID: 2 Service code: binance_cryptocurrency.exchange.data 2024-04-03 13:57:57.770 | SC Data with Depth | Requesting security definition data for: SOLUSDT-BINANCE. ID: 2 2024-04-03 13:57:57.771 | Added historical Intraday data request for SOLUSDT-BINANCE to the queue. 2024-04-03 13:57:57.771 | Intraday data recording state for symbol SOLUSDT-BINANCE is set to download 'Pending'. 2024-04-03 13:57:57.771 | BTCUSDT-BINANCE[M] 5 Min #5 | Started historical data download for additional symbol SOLUSDT-BINANCE. Download ID: 7 2024-04-03 13:57:57.771 | SC Data with Depth | Starting real-time market data updates for: JUPUSDT-BINANCE. ID: 3 Service code: binance_cryptocurrency.exchange.data 2024-04-03 13:57:57.771 | SC Data with Depth | Requesting security definition data for: JUPUSDT-BINANCE. ID: 3 2024-04-03 13:57:57.771 | Added historical Intraday data request for JUPUSDT-BINANCE to the queue. 2024-04-03 13:57:57.771 | Intraday data recording state for symbol JUPUSDT-BINANCE is set to download 'Pending'. 2024-04-03 13:57:57.771 | BTCUSDT-BINANCE[M] 5 Min #5 | Started historical data download for additional symbol JUPUSDT-BINANCE. Download ID: 8 2024-04-03 13:57:57.771 | Delaying start of download for ETHUSDT-BINANCE. 2024-04-03 13:57:57.771 | DTC Client socket (2) | Creating socket. 2024-04-03 13:57:57.771 | DTC Client socket (2) | New receive buffer size: 5242880 2024-04-03 13:57:57.771 | DTC Client socket (2) | Connecting to IP: 38.142.170.156. 2024-04-03 13:57:57.967 | SC Data with Depth | Starting real-time market data updates for: BTCUSDT-BINANCE. ID: 4 Service code: binance_cryptocurrency.exchange.data 2024-04-03 13:57:57.967 | SC Data with Depth | Requesting security definition data for: BTCUSDT-BINANCE. ID: 4 2024-04-03 13:57:58.051 | SC Data with Depth | Network connection to server complete. 2024-04-03 13:57:58.051 | SC Data with Depth | Starting socket receive thread. 2024-04-03 13:57:58.051 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2024-04-03 13:57:58.114 | Added historical Intraday data request for BTCUSDT-BINANCE to the queue. 2024-04-03 13:57:58.114 | Intraday data recording state for symbol BTCUSDT-BINANCE is set to download 'Pending'. 2024-04-03 13:57:58.114 | Triggering next historical data download in queue. 2024-04-03 13:57:58.356 | SC Data with Depth | Setting DTC encoding to Binary VLS 2024-04-03 13:57:58.356 | SC Data with Depth | Sending logon request message. 2024-04-03 13:57:58.732 | SC Data with Depth | Received logon response. 2024-04-03 13:57:58.732 | SC Data with Depth | Server Name: SC Realtime Server. 2024-04-03 13:57:58.732 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2024-04-03 13:57:58.732 | SC Data with Depth | Successfully connected. 2024-04-03 13:57:58.732 | SC Data with Depth | Trading is not supported. 2024-04-03 13:57:58.732 | SC Data with Depth | MarketDepthIsSupported: 1 2024-04-03 13:57:58.732 | SC Data with Depth | Restarting real-time data updates for symbol: BTCUSDT-BINANCE 2024-04-03 13:57:58.732 | SC Data with Depth | Restarting real-time data updates for symbol: ETHUSDT-BINANCE 2024-04-03 13:57:58.732 | SC Data with Depth | Restarting real-time data updates for symbol: JUPUSDT-BINANCE 2024-04-03 13:57:58.732 | SC Data with Depth | Restarting real-time data updates for symbol: SOLUSDT-BINANCE 2024-04-03 13:57:59.103 | SC Data with Depth | Real-time data for symbol BTCUSDT-BINANCE is currently unavailable. 2024-04-03 13:57:59.103 | SC Data with Depth | Received security definition for symbol BTCUSDT-BINANCE 2024-04-03 13:57:59.103 | SC Data with Depth | Real-time data for symbol ETHUSDT-BINANCE is currently unavailable. 2024-04-03 13:57:59.103 | SC Data with Depth | Received security definition for symbol ETHUSDT-BINANCE 2024-04-03 13:57:59.103 | SC Data with Depth | Real-time data for symbol JUPUSDT-BINANCE is currently unavailable. 2024-04-03 13:57:59.103 | SC Data with Depth | Received security definition for symbol JUPUSDT-BINANCE 2024-04-03 13:57:59.103 | SC Data with Depth | Real-time data for symbol SOLUSDT-BINANCE is currently unavailable. 2024-04-03 13:57:59.103 | SC Data with Depth | Received security definition for symbol SOLUSDT-BINANCE 2024-04-03 13:58:04.602 | HD Request # 6 | Downloading Intraday chart data for ETHUSDT-BINANCE to the file ETHUSDT-BINANCE.scid. Service: binance_cryptocurrency.exchange.data 2024-04-03 13:58:04.602 | HD Request # 6 | Download start date-time: 2024-04-02 18:12:14.000000. File last date-time: 2024-04-02 18:12:14.000000 2024-04-03 13:58:04.602 | HD Request # 6 | Using server: ds4.sierracharts.com port 10149 2024-04-03 13:58:04.879 | Socket (3) | Creating socket. 2024-04-03 13:58:04.879 | Socket (3) | New receive buffer size: 5242880 2024-04-03 13:58:04.879 | Socket (3) | Connecting to IP: 38.103.112.200. 2024-04-03 13:58:05.378 | HD Request # 6 | Setting DTC encoding to Binary VLS 2024-04-03 13:58:05.378 | HD Request # 6 | Sending historical data logon request message. 2024-04-03 13:58:05.833 | HD Request # 6 | Requesting Intraday data. Start date-time: 2024-04-02 18:12:14. Record interval: 1. Symbol: ETHUSDT-BINANCE 2024-04-03 13:58:06.048 | HD Request # 6 | Decompressing data. 2024-04-03 13:58:06.264 | HD Request # 6 | Receiving Intraday data for ETHUSDT-BINANCE starting at 2024-04-02 18:12:14.000000 2024-04-03 13:58:06.265 | Socket (3) | CloseSocket call. 2024-04-03 13:58:06.265 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-04-03 13:58:06.265 | Historical data download thread signaled to stop. 2024-04-03 13:58:06.265 | HD Request # 6 | Timestamp of first Intraday data file record written: 2024-04-02 18:12:14.000000. 2024-04-03 13:58:06.265 | HD Request # 6 | Received 1 Intraday data record from 2024-04-02 18:12:14.000000 to 2024-04-02 18:12:14.000000 (0.0 seconds. Delay: 19.8 hours) and wrote 1 record for ETHUSDT-BINANCE 2024-04-03 13:58:06.266 | HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2024-04-02 18:12:14.000000 2024-04-03 13:58:06.266 | HD Request # 6 | Completion time: 2s. 2024-04-03 13:58:06.266 | HD Request # 6 | Intraday data download complete for ETHUSDT-BINANCE. Unique request ID: 6 2024-04-03 13:58:06.266 | Removing historical data download ID 6. 2024-04-03 13:58:06.266 | Real-time Intraday chart data file updates started for ETHUSDT-BINANCE 2024-04-03 13:58:06.266 | Opened cached Intraday file: C:\SierraChart2\Data\ETHUSDT-BINANCE.scid. Thread ID: 956 2024-04-03 13:58:06.266 | Intraday chart data file opened for ETHUSDT-BINANCE 2024-04-03 13:58:06.266 | HD Request # 6 | Enabling Intraday chart updating for symbol. 2024-04-03 13:58:06.266 | BTCUSDT-BINANCE[M] 5 Min #5 | Historical data download for additional symbol ETHUSDT-BINANCE with ID 6 has completed. 2024-04-03 13:58:06.266 | 2024-04-03 13:58:06.266 | Triggering next historical data download in queue. 2024-04-03 13:58:06.266 | HD Request # 7 | Downloading Intraday chart data for SOLUSDT-BINANCE to the file SOLUSDT-BINANCE.scid. Service: binance_cryptocurrency.exchange.data 2024-04-03 13:58:06.266 | HD Request # 7 | Download start date-time: 2024-04-02 18:32:36.000000. File last date-time: 2024-04-02 18:32:36.000000 2024-04-03 13:58:06.266 | HD Request # 7 | Using server: ds12.sierracharts.com port 10150 2024-04-03 13:58:06.480 | Socket (3) | Socket gracefully closed by remote side. 2024-04-03 13:58:06.480 | Socket (3) | Closed. 2024-04-03 13:58:06.873 | Socket (4) | Creating socket. 2024-04-03 13:58:06.873 | Socket (4) | New receive buffer size: 5242880 2024-04-03 13:58:06.873 | Socket (4) | Connecting to IP: 38.103.112.181. 2024-04-03 13:58:07.319 | HD Request # 7 | Setting DTC encoding to Binary VLS 2024-04-03 13:58:07.319 | HD Request # 7 | Sending historical data logon request message. 2024-04-03 13:58:07.767 | HD Request # 7 | Requesting Intraday data. Start date-time: 2024-04-02 18:32:36. Record interval: 1. Symbol: SOLUSDT-BINANCE 2024-04-03 13:58:07.982 | HD Request # 7 | Decompressing data. 2024-04-03 13:58:08.001 | HD Request # 7 | Receiving Intraday data for SOLUSDT-BINANCE starting at 2024-04-02 17:12:06.000000 2024-04-03 13:58:08.911 | Socket (4) | CloseSocket call. 2024-04-03 13:58:08.911 | Socket (4) | Shutdown started. Waiting for graceful close. 2024-04-03 13:58:08.911 | Historical data download thread signaled to stop. 2024-04-03 13:58:08.911 | HD Request # 7 | Received 3259 Intraday data records from 2024-04-02 17:12:06.000000 to 2024-04-02 18:12:05.000000 (60.0 minutes. Delay: 19.8 hours) and wrote 0 records for SOLUSDT-BINANCE 2024-04-03 13:58:08.911 | HD Request # 7 | Add time&sales data | Remembered last file record date-time: 2024-04-02 18:32:36.000000 2024-04-03 13:58:08.911 | HD Request # 7 | Completion time: 2s. 2024-04-03 13:58:08.911 | HD Request # 7 | Intraday data download complete for SOLUSDT-BINANCE. Unique request ID: 7 2024-04-03 13:58:08.911 | Removing historical data download ID 7. 2024-04-03 13:58:08.911 | Real-time Intraday chart data file updates started for SOLUSDT-BINANCE 2024-04-03 13:58:08.912 | Opened cached Intraday file: C:\SierraChart2\Data\SOLUSDT-BINANCE.scid. Thread ID: 956 2024-04-03 13:58:08.912 | Intraday chart data file opened for SOLUSDT-BINANCE 2024-04-03 13:58:08.912 | HD Request # 7 | Enabling Intraday chart updating for symbol. 2024-04-03 13:58:08.912 | BTCUSDT-BINANCE[M] 5 Min #5 | Historical data download for additional symbol SOLUSDT-BINANCE with ID 7 has completed. 2024-04-03 13:58:08.912 | 2024-04-03 13:58:08.912 | Triggering next historical data download in queue. 2024-04-03 13:58:08.912 | HD Request # 8 | Downloading Intraday chart data for JUPUSDT-BINANCE to the file JUPUSDT-BINANCE.scid. Service: binance_cryptocurrency.exchange.data 2024-04-03 13:58:08.912 | HD Request # 8 | Download start date-time: 2024-04-02 18:39:56.000000. File last date-time: 2024-04-02 18:39:56.000000 2024-04-03 13:58:08.912 | HD Request # 8 | Using server: ds13-2.sierracharts.com port 10149 2024-04-03 13:58:08.912 | Socket (3) | Creating socket. 2024-04-03 13:58:08.912 | Socket (3) | New receive buffer size: 5242880 2024-04-03 13:58:08.912 | Socket (3) | Connecting to IP: 38.142.170.156. 2024-04-03 13:58:09.125 | Socket (4) | Socket gracefully closed by remote side. 2024-04-03 13:58:09.125 | Socket (4) | Closed. 2024-04-03 13:58:09.475 | HD Request # 8 | Setting DTC encoding to Binary VLS 2024-04-03 13:58:09.475 | HD Request # 8 | Sending historical data logon request message. 2024-04-03 13:58:09.777 | HD Request # 8 | Requesting Intraday data. Start date-time: 2024-04-02 18:39:56. Record interval: 1. Symbol: JUPUSDT-BINANCE 2024-04-03 13:58:10.048 | HD Request # 8 | Decompressing data. 2024-04-03 13:58:10.317 | HD Request # 8 | Receiving Intraday data for JUPUSDT-BINANCE starting at 2024-04-02 18:39:56.000000 2024-04-03 13:58:10.318 | Socket (3) | CloseSocket call. 2024-04-03 13:58:10.318 | Socket (3) | Shutdown started. Waiting for graceful close. 2024-04-03 13:58:10.318 | Historical data download thread signaled to stop. 2024-04-03 13:58:10.318 | HD Request # 8 | Timestamp of first Intraday data file record written: 2024-04-02 18:39:56.000000. 2024-04-03 13:58:10.319 | HD Request # 8 | Received 1 Intraday data record from 2024-04-02 18:39:56.000000 to 2024-04-02 18:39:56.000000 (0.0 seconds. Delay: 19.3 hours) and wrote 1 record for JUPUSDT-BINANCE 2024-04-03 13:58:10.319 | HD Request # 8 | Add time&sales data | Remembered last file record date-time: 2024-04-02 18:39:56.000000 2024-04-03 13:58:10.319 | HD Request # 8 | Completion time: 2s. 2024-04-03 13:58:10.319 | HD Request # 8 | Intraday data download complete for JUPUSDT-BINANCE. Unique request ID: 8 2024-04-03 13:58:10.319 | Removing historical data download ID 8. 2024-04-03 13:58:10.319 | Real-time Intraday chart data file updates started for JUPUSDT-BINANCE 2024-04-03 13:58:10.319 | Opened cached Intraday file: C:\SierraChart2\Data\JUPUSDT-BINANCE.scid. Thread ID: 956 2024-04-03 13:58:10.319 | Intraday chart data file opened for JUPUSDT-BINANCE 2024-04-03 13:58:10.319 | HD Request # 8 | Enabling Intraday chart updating for symbol. 2024-04-03 13:58:10.319 | BTCUSDT-BINANCE[M] 5 Min #5 | Historical data download for additional symbol JUPUSDT-BINANCE with ID 8 has completed. 2024-04-03 13:58:10.319 | 2024-04-03 13:58:10.319 | Triggering next historical data download in queue. 2024-04-03 13:58:10.319 | HD Request # 9 | Downloading Intraday chart data for BTCUSDT-BINANCE to the file BTCUSDT-BINANCE.scid. Service: binance_cryptocurrency.exchange.data 2024-04-03 13:58:10.319 | HD Request # 9 | Download start date-time: 2024-04-02 18:31:16.000000. File last date-time: 2024-04-02 18:31:16.000000 2024-04-03 13:58:10.319 | HD Request # 9 | Using server: ds4.sierracharts.com port 10150 2024-04-03 13:58:10.320 | Socket (4) | Creating socket. 2024-04-03 13:58:10.320 | Socket (4) | New receive buffer size: 5242880 2024-04-03 13:58:10.320 | Socket (4) | Connecting to IP: 38.103.112.200. 2024-04-03 13:58:10.588 | Socket (3) | Socket gracefully closed by remote side. 2024-04-03 13:58:10.589 | Socket (3) | Closed. 2024-04-03 13:58:10.778 | HD Request # 9 | Setting DTC encoding to Binary VLS 2024-04-03 13:58:10.778 | HD Request # 9 | Sending historical data logon request message. 2024-04-03 13:58:11.233 | HD Request # 9 | Requesting Intraday data. Start date-time: 2024-04-02 18:31:16. Record interval: 1. Symbol: BTCUSDT-BINANCE 2024-04-03 13:58:11.451 | HD Request # 9 | Decompressing data. 2024-04-03 13:58:11.479 | HD Request # 9 | Receiving Intraday data for BTCUSDT-BINANCE starting at 2024-04-02 17:12:14.000000 2024-04-03 13:58:12.361 | Socket (4) | CloseSocket call. 2024-04-03 13:58:12.361 | Socket (4) | Shutdown started. Waiting for graceful close. 2024-04-03 13:58:12.361 | Historical data download thread signaled to stop. 2024-04-03 13:58:12.361 | HD Request # 9 | Received 3580 Intraday data records from 2024-04-02 17:12:14.000000 to 2024-04-02 18:12:14.000000 (60.0 minutes. Delay: 19.8 hours) and wrote 0 records for BTCUSDT-BINANCE 2024-04-03 13:58:12.361 | HD Request # 9 | Add time&sales data | Remembered last file record date-time: 2024-04-02 18:31:16.000000 2024-04-03 13:58:12.361 | HD Request # 9 | Completion time: 2s. 2024-04-03 13:58:12.361 | HD Request # 9 | Intraday data download complete for BTCUSDT-BINANCE. Unique request ID: 9 2024-04-03 13:58:12.361 | Removing historical data download ID 9. 2024-04-03 13:58:12.361 | Real-time Intraday chart data file updates started for BTCUSDT-BINANCE 2024-04-03 13:58:12.361 | Opened cached Intraday file: C:\SierraChart2\Data\BTCUSDT-BINANCE.scid. Thread ID: 956 2024-04-03 13:58:12.361 | Intraday chart data file opened for BTCUSDT-BINANCE 2024-04-03 13:58:12.361 | HD Request # 9 | Enabling Intraday chart updating for symbol. 2024-04-03 13:58:12.361 | 2024-04-03 13:58:12.361 | No download requests in the queue to start downloads for. 2024-04-03 13:58:12.578 | Socket (4) | Socket gracefully closed by remote side. 2024-04-03 13:58:12.578 | Socket (4) | Closed. it does not download any data. neither historical nor real time. i am stuck with data from yesterday. i have daily charts open Date Time Of Last Edit: 2024-04-03 14:01:34
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