Support Board
Date/Time: Mon, 25 Nov 2024 04:46:21 +0000
Post From: it says historical download complete all the time several times green blue
| [2024-04-02 20:29:49] |
| Sierra_Chart Engineering - Posts: 17169 |
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There is an invalid symbol being used which is causing Rithmic to disconnect: 2024-04-02 04:48:15.749 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: �����������RC�
Go through the procedure here to find that symbol and remove it: Chart Data and Chart Data Files: Cleaning Up Old and Unused Symbols for Efficiency Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |