Support Board
Date/Time: Mon, 25 Nov 2024 04:53:58 +0000
Post From: not connecting to data after update to 2565
| [2024-04-01 22:27:02] |
| Brian Lee Borchardt - Posts: 8 |
|
25 seconds didn't help I'm sending another message log. This looks different than the one this morning. Especially the "connected party did not properly respond after a period of time" part. 2024-04-01 17:08:26.908 | Trade activity files set size: 1444 2024-04-01 17:08:27.007 | Created the DTC Protocol server. 2024-04-01 17:08:27.009 | DTC Protocol Server listening on port 11099. 2024-04-01 17:08:27.009 | Reading Internal Order ID file. 2024-04-01 17:08:27.047 | Reading Trade Orders file. 2024-04-01 17:08:27.047 | Reading Trade Positions file. 2024-04-01 17:08:27.047 | Reading Trade Account Data files. 2024-04-01 17:08:27.052 | UDPListener (1700). Port 22904 | Listening on UDP port 22904. 2024-04-01 17:08:27.052 | Software version: 2625 64-bit 2024-04-01 17:08:27.052 | Primary Thread ID: 12300 2024-04-01 17:08:27.052 | Usage end date: 2024-04-19 2024-04-01 17:08:27.052 | Enabled for: Sierra Chart Historical Data Service. 2024-04-01 17:08:27.052 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-04-01 17:08:27.052 | Enabled for: Delayed Denali Exchange Data Feed. 2024-04-01 17:08:27.052 | Enabled for exchange2: CME 2024-04-01 17:08:27.052 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-04-01 17:08:27.052 | Current selected Data/Trading service: Teton CME Order Routing 2024-04-01 17:08:27.052 | Custom symbol settings values: enabled 2024-04-01 17:08:27.052 | Chart Update Interval: 500 2024-04-01 17:08:27.052 | Intraday Data Storage Time Unit: 1 2024-04-01 17:08:27.052 | Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) 2024-04-01 17:08:27.052 | 2024-04-01 22:08:27 Local computer time in UTC 2024-04-01 17:08:27.052 | 2024-04-01 17:08:27 Local computer time in SC Time Zone 2024-04-01 17:08:27.052 | 2024-04-01 22:08:24 Server time in UTC 2024-04-01 17:08:27.052 | Local computer UTC time and Server UTC time difference: 2 seconds. 2024-04-01 17:08:27.052 | Program path: C:\SierraChart\ 2024-04-01 17:08:27.052 | Data Files path: C:\SierraChart\Data\ 2024-04-01 17:08:27.052 | OS Version Number: 10.0 2024-04-01 17:08:27.052 | Locale Setting: C 2024-04-01 17:08:27.053 | DLLs: UserContributedStudies_64.dll 2024-04-01 17:08:27.053 | Allowed protected custom studies: 2024-04-01 17:08:27.053 | Crash reporter started: true 2024-04-01 17:08:27.053 | 2024-04-01 17:08:27.086 | Created the DTC Protocol historical data server. 2024-04-01 17:08:27.088 | HD Server Manager | Listening on port 11098. 2024-04-01 17:08:27.088 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. 2024-04-01 17:08:27.154 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-04-01 17:08:27.236 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-04-01 17:08:27.236 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-04-01 17:08:27.367 | Received 5 login tokens. 2024-04-01 17:08:28.802 | Symbol settings MD5 received. Request ID: 1. 2024-04-01 17:08:28.802 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading. 2024-04-01 17:08:29.600 | Requested user files to download. 2024-04-01 17:08:31.591 | 2024-04-01 17:08:31.591 | Teton CME Order Routing | Firm: Dorman 2024-04-01 17:08:31.592 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 2024-04-01 17:08:31.592 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-04-01 17:08:31.593 | DTC Client socket (1) | New receive buffer size: 0 2024-04-01 17:08:31.593 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-04-01 17:08:48.676 | File >> Disconnect selected. 2024-04-01 17:08:48.677 | DTC Client socket (1) | CloseSocket call. 2024-04-01 17:08:48.677 | Teton CME Order Routing | Disconnected. 2024-04-01 17:08:48.677 | DTC Client socket (1) | Closed. 2024-04-01 17:16:12.093 | 2024-04-01 17:16:12.093 | Teton CME Order Routing | Firm: Dorman 2024-04-01 17:16:12.094 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 2024-04-01 17:16:12.170 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-04-01 17:16:12.170 | DTC Client socket (1) | New receive buffer size: 0 2024-04-01 17:16:12.170 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-04-01 17:16:33.216 | DTC Client socket (1) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. * 2024-04-01 17:16:33.216 | DTC Client socket (1) | CloseSocket call. 2024-04-01 17:16:33.216 | DTC Client socket (1) | Closed. 2024-04-01 17:16:33.216 | Teton CME Order Routing | Failed connections: 1 2024-04-01 17:16:33.216 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2024-04-01 17:16:33.216 | Select 'File >> Disconnect' to prevent further connection attempts. 2024-04-01 17:16:33.231 | DTC Client socket (0) | CloseSocket call. 2024-04-01 17:16:33.231 | Teton CME Order Routing | Disconnected. 2024-04-01 17:16:33.231 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2024-04-01 17:16:35.254 | 2024-04-01 17:16:35.255 | Teton CME Order Routing | Firm: Dorman 2024-04-01 17:16:35.255 | Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 2024-04-01 17:16:35.255 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2024-04-01 17:16:35.255 | DTC Client socket (1) | New receive buffer size: 0 2024-04-01 17:16:35.255 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2024-04-01 17:16:36.693 | File >> Disconnect selected. 2024-04-01 17:16:36.693 | DTC Client socket (1) | CloseSocket call. 2024-04-01 17:16:36.693 | Teton CME Order Routing | Disconnected. 2024-04-01 17:16:36.693 | DTC Client socket (1) | Closed. |