Support Board
Date/Time: Mon, 25 Nov 2024 05:38:05 +0000
Post From: denali exchange data feed canceled
| [2024-04-01 17:30:19] |
| John - SC Support - Posts: 36238 |
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You ask about the Rithmic data, but you are setup to get real-time data for the Full CME Group from our Denali Exchange Data feed. We do see that your "Verified Until" date is set to "2024-03-31" so it expired yesterday, which is why you are not getting the data from us. You need to connect to your live trading account in order to verify your non-professional standing for the CME Group and then you will get the real-time data flowing from us again. In order to avoid this, you need to remember to connect to your live trading account at least once a month. Refer to these instructions: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |