Support Board
Date/Time: Mon, 25 Nov 2024 05:15:31 +0000
Post From: Stuck at continuous contract data
[2024-04-01 16:40:33] |
John - SC Support - Posts: 36238 |
Depending on how much data you are trying to download, it can take awhile. If you are able to interact with the Sierra Chart interface while you have the message "Downloading Continuous Contract Data", then the system is downloading the data and you just need to wait for it to complete. If you are not able to interact with the system, then this would imply that the software is "locked up" for some reason and you would need to restart it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |