Support Board
Date/Time: Mon, 25 Nov 2024 07:50:23 +0000
Post From: Problem with SC Trading Evaluator account
| [2024-03-28 13:53:14] |
| Meklon - Posts: 219 |
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Hello Support, As of this morning I am not able to place new trades in SC Trading Evaluator account. I have an open position on this account which I am also not able to liquidate. It generates following message in the Trade Service Log: 2024-03-28 09:46:33.729 | Trading Evaluator (Order reject). Info: Trade Order Error - Symbol not found in margin data. Margin requirement not known for symbol. Margin calculation <= 0. Invalid. Internal Order ID: 93121. Service Order ID: 9239161. Symbol: GCM24. Account: Futures-Normal * The account has plenty of margin to work with but I have adjusted the funds just in case to increase them. Same error message is being generated for any other symbols - NQM24 and ESM24. Could you please advise? I have tried disconnecting SC and connecting back to Trading Evaluator [trading] but the problem is still there. Date Time Of Last Edit: 2024-03-28 13:56:06
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