Support Board
Date/Time: Mon, 25 Nov 2024 08:35:30 +0000
Post From: PROBLEM WITH DATA FEED
| [2024-03-19 16:59:26] |
| John - SC Support - Posts: 36238 |
|
You are on Package 3 again. In order to be able to get real-time data and to connect to your trading account, you need to be on one of the "Integrated" packages. Refer to the following: Description of Service Packages and Pricing: Integrated Packages To change your package, select the following link and then select the package you want in the menu to the left, then select the "Update/Set" button. When you change your package, we adjust your remaining Usage Time based on the difference in price of the packages - therefore if you change to a more expensive package your remaining Usage Time will go down, and vice versa. https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#ServicePackage Once you have done this, then if you have not already done so, then follow the instructions at the following link, starting at Step #6, to connect to your AMP account setup to use Teton: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |