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Date/Time: Wed, 27 Nov 2024 02:21:53 +0000



Post From: Erro msg when placing a trade

[2014-07-11 06:48:22]
Sierra Chart Engineering - Posts: 104368
This error text comes direct from the FXCM FIX server:
Info: 19915;DAS 19915: ZDas Exception
ORA-20001: Account is not in pool. Skip request for acct null


It is FIX field 58.

Contact FXCM and let them know you are getting that when submitting an order. Also let them know your account number.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing