Login Page - Create Account

Support Board


Date/Time: Thu, 19 Sep 2024 00:58:02 +0000



Post From: Not a valid chartbook file?

[2014-07-11 00:46:54]
Sierra Chart Engineering - Posts: 104368
We have opened this file in a binary editor and it consists of nothing but zeros.

We are certain the reason for this has to do with a bug at the operating system level. Not within Sierra Chart.

Use one of your backup Chartbooks. Refer to:
https://www.sierrachart.com/index.php?page=doc/doc_Chartbooks.html#BackupChartbook

There are also backups of the main configuration file located in the Backups folder.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-07-11 00:47:08