Support Board

Date/Time: Mon, 25 Nov 2024 11:42:29 +0000

Post From: Historical intraday data - download stuck?

[2024-03-15 13:58:32] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 36238
Please exit from Sierra Chart and then open the file explorer window. Go to the 'Data' folder under your main Sierra Chart installation folder and remove the files for the symbols where you are having the issue (i.e. ESH23_FUT_CME.scid, ESM23_FUT_CME.scid, etc.). Then open Sierra Chart again and wait for the data to download. Let us know if you are still having an issue. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing