Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 10:34:16 +0000



Post From: Lost Charts In Chartbook

[2024-03-12 15:14:17]
John - SC Support - Posts: 36238
For the chartbook issue, use one of the backup files that we create. Refer to the following:
Chartbooks (Workspaces): Accessing a Backup Chartbook File

With regards to the data, everything on your account looks good, so you should be getting real-time data for instruments traded on the CME exchange, as that is the exchange that you have active.

Keep in mind that if you have changed your "Current Selected Service" then you may need to update your symbols, as each service uses different symbols. To do this, select "Edit >> Translate Symbols to Current Service".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing