Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 12:24:44 +0000



Post From: Heatmap not showing

[2024-03-10 17:27:25]
User371762 - Posts: 5
Hello,

Right now i have the Advanced Package 11 and I'm on a free trial for the Package 12. I'm logged in Sierra with my TopStep Account for which i pay the Level 2 Data. I tried now to create a heatmap and opened a few chartbooks which should have a heatmap but nothing works.
When I'm logged in with my Topstep Acc in Bookmap, everything works fine. What is the Problem?