Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 13:18:39 +0000



Post From: issue with Nasdaq GIDS Data

[2024-03-07 21:16:48]
Matt NL - Posts: 91
I found another issue I hope you can help with since you changed me to the SC Data.
If I don't open my SC for a few days, then I login and try to download the past few days of data, this seems to work fine for individual indexes (like SDEX-NQGI). However, for my custom symbols / spreads it often fails and I get a big gap of data since I last had my software open.
For example:

{SDEX-NQGI}/{VOLI-NQGI}
or
(({SDEX-NQGI}-100)/100*{VOLI-NQGI})+{VOLI-NQGI}

Are these somehow caching on your servers from a live feed? Does that stop if neither I nor anyone else is pulling the data?

Thanks
M