Support Board
Date/Time: Mon, 25 Nov 2024 15:14:21 +0000
Post From: Downloading historical data with intraday only chart
| [2024-03-01 18:21:25] |
| John - SC Support - Posts: 36244 |
|
You are getting data, even though you are using the specific recording option. And the message you are getting is not related to Historical Daily Data. What is occurring is that for some reason you are having a problem getting the data (you mention your Internet connection will have an issue), and at that time, your Sierra Chart is unable to get the streaming data. Once your system connects again, it has to re-download any missing data from when it was disconnected. We will admit, 20 minutes sounds like a long time to get the data for what sounds like a quick Internet hiccup, but we do not have all the information, so we can not say. But what you are seeing is correct functioning, and there is nothing we can do to turn it off, as you need that missing data. We are not sure what Market Depth changes you are referring to. The only "relatively" recent change was the addition of the Combine Increment in Ticks to the Recent Bid/Ask Volume columns. There were also some fixes for the combined data from the NASDAQ TotalView with the U.S. Equities Consolidated Tape. But nothing that would change the ES (or Futures, in general) market depth data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |