Support Board
Date/Time: Mon, 25 Nov 2024 15:37:28 +0000
Post From: none of my instances will work
| [2024-02-28 19:45:38] |
| John - SC Support - Posts: 36245 |
|
We do not know what might have happened. Your Message Log does not show anything in particular related to any errors. But, it does show that you have the wrong symbols for when your "Current Selected Service" is set to "SC Data - All Services". It sounds like you have that setup in a separate installation from your connection to the Teton Order Routing Service. If this is correct, then in that installation open your Chartbooks and select "Edit >> Translate Symbols to Current Service". You should NOT delete the .scid files. If we remember correctly, you use a lot of data going back awhile with Continuous Futures Contracts. As such, if you delete the files, you will have to redownload all that data. This could easily take 30 minutes or much more. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |