Support Board
Date/Time: Mon, 25 Nov 2024 15:51:05 +0000
Post From: none of my instances will work
| [2024-02-28 10:57:48] |
| User849502 - Posts: 345 |
|
Hi SC, I have a big issue.-suddenly without warning none of my instances will not load data nor work. I suddenly looked over and thought What??? My main login pages in both Sierra Chart Teton and SC All Service are working perfectly, but now NO data will update in the instance's charts, BUT a dom works that I pull up in the Teton instance. Please see the example attached. I was told by Fleri in the past when my charts would seize up to go and delete all the scid files and restart. Please see the second attached screenshot of the All Service(which I deleted all the scid files) with working bund in the main log-on, and then the not loading of anything in the charts. So again, both main longing pages of All Service and Teton give me data as normal, but NONE of the instances in either service are updating. You see the boxes on top are green Please advise and thank you for helping me as I am totally incapacitated right now. Karen |
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