Support Board
Date/Time: Mon, 25 Nov 2024 16:34:14 +0000
Post From: Account Questions
| [2024-02-27 17:56:17] |
| John - SC Support - Posts: 36249 |
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You are setup to renew for 6 months. But your Usage Time from the last time you purchased is ending on February 27, 2024 (today). So you need to have enough funds in your account to cover the cost of the renewal for 6 months of package 11 today, so that tonight, when the system goes to renew your account, you will be automatically renewed. Also, the end of the month is coming soon, and your exchange fees will be renewing on the first of March. Therefore, you may want to add enough funds to cover the costs for both of these, which is what the message you received is stating. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |