Support Board
Date/Time: Mon, 25 Nov 2024 15:45:29 +0000
Post From: What's the CQG situation? Can't use 2393 anymore!
| [2024-02-27 15:23:52] |
| Sierra_Chart Engineering - Posts: 17174 |
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and not being forced to upgrades. These were touted by SC and AMP. No this is not true at all.We never guaranteed, that older versions can continue to be used with external services. Upgrades absolutely are required at times. This has also been true of Interactive Brokers. There are so many technical improvements, including trading improvements and trading integration to CQG in newer versions of Sierra Chart compared to older versions and there is no reason you can be relying on CQG support. It makes no sense and we should never have added support for the CQG market data feed. And it was never supported in the beginning with CQG. And eventually it is our intention to phase out CQG CME support by the end of the year. It is not in the interest of Sierra Chart to be supporting CQG. From our perspective, this is just simply exceptionally dumb. We are very happy to have substantially reduced users on CQG. This is our business. We are not run or controlled by CQG. We are going to act in the interest, of our users and what is best. Some users may disagree due to a lack of understanding, but we cannot control that at all. Thank you: I will have to discontinue Sierra to reconsider what to do.
You do need to move to Teton order routing, and the Denali Data Feed and you will see they are better. Instructions for Teton order routing: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-27 15:46:48
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