Support Board
Date/Time: Mon, 25 Nov 2024 17:52:07 +0000
Post From: Message log pop up
| [2024-02-25 20:40:25] |
| Sierra_Chart Engineering - Posts: 17174 |
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Therefore, this is absolute confirmation that this is a Rithmic issue. Next time this happens give us the Service Order ID and the server (File >> Data/Trade Service Settings >> Service Settings >>Main Settings >> Server) being connected to and we will tell Rithmic. The reason you see this with Sierra Chart is because Sierra Chart is using a DTC connection developed by one of the Rithmic developers to their system. It is different than other programs use. So likely the issue is with that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-25 20:40:33
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