Support Board
Date/Time: Mon, 25 Nov 2024 17:41:37 +0000
Post From: Message log pop up
| [2024-02-25 16:03:48] |
| User723261 - Posts: 3 |
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Sorry for jumping on but to be honest, at this point all the players (in my case Sierra chart, Rithmic and Amp) are pointing fingers at each other stating it’s not heir problem. Below is part of the email that I received from Rithmic. “Open a support case with Sierra Charts. If they believe it is a Rithmic problem, they can open a technical support case with rapi@rithmic.com Please note that we do not accept problem reports for third party software programs using the R | API++ direct from end users, we require the software developer to report R | API++ problems using our problem reporting methodology.” |