Support Board
Date/Time: Mon, 25 Nov 2024 16:37:57 +0000
Post From: Not Receiving Live Data After Update
| [2024-02-23 19:50:30] |
| John - SC Support - Posts: 36249 |
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We have passed the issue of the Quote Board to our secondary support. But we wanted to point out that you have activated the "Professional" exchange options. If you are not a professional trader (i.e. you trade other people's money) and you are not listed on the FINRA database for brokers, then you should qualify for the non-professional exchanges, which are much cheaper. Unfortunately, we can not give refunds for the exchanges, as the exchanges do not give refunds, but this is something that can be solved for next month, if you want. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |