Support Board
Date/Time: Mon, 25 Nov 2024 16:43:02 +0000
Post From: message rate limit in simulation feed
| [2024-02-22 20:02:09] |
| User61576 - Posts: 443 |
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on this message rate limit reached on simulated feed i was referred to this link Trade Account and Risk Management: Setting Order Rate Limit which is not explaining how to control the trading evaluator settings but rather asks me to contact the support "Setting Order Rate Limit [Link] - [Top] An order message rate limit can be set. This includes messages for new orders, order modifications and order cancellations. This setting specifies the number of messages per 10 seconds which can be submitted per connected user, before there is a rejection of the messages which exceed the limit. To specify this limit, start an Account Support Ticket and specify the name of the clearing firm and email address, and telephone number of the clearing firm contact. Specify the number of messages per 10 seconds, per connected user that you want to set as the limit. The email address needs to match the name of the clearing firm. We will follow up by email and telephone for confirmation." am i wrong? if i can set it by myself i will be happy to do so. pls explain how. |