Support Board
Date/Time: Mon, 25 Nov 2024 16:41:31 +0000
Post From: Sierra Chart Freezes
| [2024-02-21 14:29:15] |
| John - SC Support - Posts: 36249 |
|
We are not seeing anything in the log that indicates any issues. If the error you were referencing was the following, then this can be ignored. It is an item that will show up, but does not indicate any issue. Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. | 2024-02-20 14:57:08.691
Please go through the items at the following link to see if any of the items will help your situation: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |