Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 08:51:41 +0000



Post From: Alert Window stays stuck on the screen even after closing Sierra Chart (bug)

[2024-02-20 14:35:44]
gtaranti - Posts: 67
Hi,

I have the exact same issue but with the "Message Log" window which I keep open almost all the time, but sometimes I minimize to save space.
All Sierra functionality is correct, the normal "Message Log" window is still functioning normally and there is a "ghost" "Message Log" window where ther is no content within, above all other application windows and cannot be moved or closed.

One common factor with User314793 configuration is that I too run Sierra Chart on a laptop with an external monitor connected.

I'm sure it resets on reboot, but while trading, this is not an option.
It's really annoying when it happens.

If you want, I can provide images or try to pinpoint what are the conditions that make it appear.

I'm running SC 2604 (Feb 17)