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Date/Time: Wed, 27 Nov 2024 02:25:10 +0000



Post From: Error connecting to CTS FIX

[2014-07-04 07:28:20]
Sierra Chart Engineering - Posts: 104368
This is the problem:
CTS FIX: Received a Reject <3> message. Reference Sequence Num = 5. RefTagID = 265. Reference Message Type = V. SessionRejectReason = 5. Text = Value is incorrect (out of range) for this tag | 2014-07-04 08:49:13
CTS FIX: Received a Logout message. Text = MDUpdateType Tag (265) is out range - Please use range 0 to 10 | 2014-07-04 08:49:13


Select Global Settings >> Data/Trade Service Settings. Make sure that Data Throughput and Buffering is set to one of the listed items.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing