Support Board
Date/Time: Mon, 25 Nov 2024 18:29:27 +0000
Post From: FREEZE CHART FOR A SPCEFIC ANOUNT OF TIME
| [2024-02-16 14:42:36] |
| John - SC Support - Posts: 36261 |
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We have taken care of refunding the available Usage Time back to your Services Surplus. If you would like the funds in your Services Surplus refunded to your payment method, then let us know. Just keep in mind there is a $5.00 processing fee for these refunds. You can also ask us to do the refund at any time. Just open an Account Support ticket making the request. You can access the Account Support Tickets at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |