Support Board
Date/Time: Mon, 25 Nov 2024 19:31:26 +0000
Post From: SC Alerts and Windows Audio Session Problem in Windows 11
| [2024-02-14 22:47:05] |
| cmet - Posts: 551 |
|
Have experienced the following problems ever since migrating to Windows 11. The problems stem from Sierrachart not creating/sustaining Windows Audio Sessions. Upon launch, SC does not even establish an audio session (show up in volume mixer). However, If I set an audio alert upon connectivity (Global Settings > General Settings) when launching SC, it triggers and a Windows Audio Session is created - but then closes after a period of time with no additional alerts. Audio alerts that are created at the chart level (Chart Settings > Alert) do not trigger/create a Windows Audio Session. Additionally, Time Alerts that I set in the Alert Manager also do not trigger/create a Windows Audio Session. If I set audio alerts with a study such as Color Bar based on Alert Condition, those audio alerts trigger and create an Audio Session (which closes after a period of time without additional alerts). I've worked around this issue by simply using studies for all alerts but just wanted to point out this issue. Depending on where you create the alerts, some work, others don't. It seems unusual that Windows Audio Sessions for SC close after a period of time. This is the only software on my PC that has this problem. |