Support Board
Date/Time: Mon, 25 Nov 2024 18:21:59 +0000
Post From: FREEZE CHART FOR A SPCEFIC ANOUNT OF TIME
| [2024-02-14 16:41:15] |
| John - SC Support - Posts: 36259 |
|
We do not have a way to "Pause" a subscription, but we can refund any Usage Time that you have that is in 1 month (31 day) increments. So for your account, since you have 59 days remaining, we can refund 1 month (31 days) back to your Services Surplus. Your account would then have 28 days of time remaining. You can then put your account to not renew, and then when this time runs out your account will be put in an "expired" state. When you get back, you would just need to add funds, select a package, and activate any exchanges (if necessary) and you would be right where you left off. Let us know how you would like for us to proceed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |