Support Board
Date/Time: Mon, 25 Nov 2024 19:49:15 +0000
Post From: Extra charge on my account?
| [2024-02-12 20:52:45] |
| John - SC Support - Posts: 36277 |
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That charge for $36.00 is the funds that you paid to us on February 1, 2024 in order to have enough funds in your account to cover the cost of the package that you purchased at that time (Package 11). It is NOT an additional charge that a week or two later. You can view the transactions for your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |