Support Board
Date/Time: Sun, 24 Nov 2024 08:01:04 +0000
Post From: Infrastructure Upgrades
| [2024-02-11 02:33:01] |
| Sierra_Chart Engineering - Posts: 17154 |
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In the thread, about the overheating situation at CH1 in Chicago in January 2024 we mentioned that we are considering leaving Chicago and relocating to Michigan. Or possibly Franklin Park (outside of Chicago).: Resolved: Data Center Notice for CH1: Data Feeds Affecting! Please read! We want to update this thread, and confirm that we are definitively 100% leaving Chicago with servers and networking equipment. We are removing all of our servers and networking equipment from Chicago and will be relocating to Southfield Michigan. We expect this will be completed, no later than June 2024. The process is not likely to begin until April at the soonest. The facility we will be going to, in Southfield Michigan is absolutely superior compared to CH1 in every way. It is a much easier facility to work in and more accessible for us. They literally have their own supply of power out of Ohio. They have their own substation. They have sufficient backup generation that can run indefinitely on natural gas. We are glad to be leaving Chicago, and Equinix, terrible to work with, and the detrimental location of Chicago. There is not going to be any degradation of service, only an improvement. Latency will not be affected. That has already been analyzed. We will have a 100 Gbs fiber dedicated connection between our new location space in Southfield Michigan to/from Chicago to receive exchange feeds. To be clear, connectivity will be redundant. We will still maintain servers in Aurora Illinois for CME order routing and CME market data processing. Aurora will still be a redundant, low latency and secure location for order routing. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-02-11 02:59:02
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