Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 21:31:03 +0000



Post From: Setting platform

[2024-02-09 19:06:00]
John - SC Support - Posts: 36280
We have given all the information on this through the questions you have asked. To begin with, we do not have Market Depth data for CFDs, so there is no market depth data for US30.

Therefore, we recommend looking at the data for the "Dow Jones Index Futures" from The CME Group, as you can view the Market Depth for that data. This particular symbol is traded on the CBOT exchange of the CME Group. If you want this data, then you would have to go through the setup instructions for it at the following link:
Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges*

But, keep in mind that in order to get real-time data for the CME Group at the non-professional rates, you need to have a live, funded, futures trading account and you need to be able to connect your Sierra Chart software to that account at least once a month to verify your non-professional standing. Refer to the following:
Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges

We can see that you activated the "NASDAQ TotalView" exchange, so when you stated that you were not seeing data, we assumed that you were trying to get data for that exchange. As we mentioned, to get that data you need to add the -NQTV to the end of the standard stock symbol (i.e. IBM-NQTV). You will see Market Depth and MBO data for these symbols.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing