Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 21:29:36 +0000



Post From: Delayed Data/Issues connecting to prop account

[2024-02-09 18:08:41]
John - SC Support - Posts: 36280
You have not connected to your account with Edge Clear. Your "Verified Until" date is showing as "0000-00-00", this will update to 30 days in the future when you make a proper connection to your live account. You can view this date at the following link:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges

Follow the instructions starting at Step #6 at the following link:
Sierra Chart Teton Futures Order Routing: Setup Instructions

Note that you will need to make this connection every month to update the "Verified Until" date. Follow the instructions at the following link for this:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing