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Date/Time: Mon, 25 Nov 2024 21:39:28 +0000



Post From: Can’t load 2 custom studies

[2024-02-08 21:29:04]
John - SC Support - Posts: 36280
Thank you, now we understand what is occurring.

The issue is that when you save a Study Collection, you have to specifically tell the system that you want to be prompted to remove other studies. Otherwise, when you load the study collection, it will remove all other studies. It sounds like you have this setup for one of your study collections, but not the other.

Note that there is a checkbox for this on the Analysis window where you save the Study Collection, but the real driver is whether there is a "+" or "-" at the end of the filename that you save (for example, if you save the study collection as "MyStudies-" then it will ask whether you want to remove other studies or not, but "MyStudies" will not prompt and will remove all other existing studies.

Refer to the following for this:
Study Collections: Adding a Study Collection Without Clearing Existing Studies On The Chart (Prompt to Remove Existing Studies)

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Separately, we want to point out that the account you have posted from is "expired". We typically do not give any support for non-paying accounts, but in this case we first responded since we thought you might be dealing with a custom study.

If you have an active account, be sure you post from that account from now on.
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