Support Board
Date/Time: Sun, 24 Nov 2024 05:37:29 +0000
Post From: Problems with Denali Data Feed
[2024-02-08 19:46:33] |
John - SC Support - Posts: 36238 |
There is one big problem we see from your log. You have the setting for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" set to "No". You need to change this to "Yes" and then select OK to close that window, then select "File >> Reconnect". After that, let us know how things are going. We will say though, we are surprised you were getting data at all, you should not have been. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |