Support Board
Date/Time: Mon, 25 Nov 2024 13:42:23 +0000
Post From: Unable to connect to data feed
| [2024-02-07 17:26:04] |
| John - SC Support - Posts: 36238 |
|
The issue is the following from your log: 2024-02-07 16:57:23.708 | CQG WebAPI | Logon unsuccessful. Server message: Your logon is disabled. Contact your FCM.
Your CQG account has been disabled by your broker. You need to ask your broker about this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |