Login Page - Create Account

Support Board


Date/Time: Mon, 25 Nov 2024 07:57:07 +0000



Post From: _mbo symbol depth not working & question about symbol settings behavior

[2024-02-06 21:32:15]
Sierra_Chart Engineering - Posts: 17172
Ok we now are able to reproduce this.:
So just to confirm-you are able to see proper market depth on the chart dom, with the market depth study loaded, connected to the IB API when you were testing/fixing?

It relates to the very same reason. We will figure out a solution. It has to do with market depth data being considered rejected, because Sierra Chart is receiving a security definition reject for the symbol from TWS.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing