Support Board
Date/Time: Wed, 19 Mar 2025 05:10:15 +0000
Post From: delay data
| [2024-02-06 15:19:10] |
| John - SC Support - Posts: 38782 |
|
342judeki: You have not connected to your live, funded, futures trading account. You need to do this in order to verify the account for the CME Group's non-professional requirement. Right now, your "Verified Until" date is showing as "0000-00-00". Refer to the following regarding this requirement: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges You can view your "Verified Until" date at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges We also see that you have not properly completed the exchange agreements. You need to enter the "Clearing Firm" (or the brokerage if you do not know the clearing firm) and your "Account Number" on the Uniform Subscriber Agreement in order to be considered a Non-Professional. You can redo the agreements at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |