Support Board
Date/Time: Wed, 27 Nov 2024 00:22:55 +0000
Post From: Charts not updating with live data
| [2014-06-30 16:09:48] |
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We need to look at this problem using remote assistance. Start an Account Support Ticket here: https://www.sierrachart.com/usercp.php?page=SupportTickets Select Help >> Accept Remote Assistance. The remote assistance program will be run. We will need to know the ID number and password. Put that into the Account Support Ticket and then we will connect to your system and see what the problem is. Otherwise, have a look at all of the items in help topic 3 to see what the problem is: http://www.sierrachart.com/index.php?l=doc/helpdetails3.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |